Ticketing and Citations Services Software Feature: Work Orders
1-888-662-4975
Bullet-proof & optimize your operations by digitally capturing & managing your work orders from beginning to end! All the information (job details, customer, quotes, past services, invoices, payments...) is readily available and all updates are immediately pushed to the entire organization and processed without delay. MobiWork keeps things simple and efficient for your field employees: each job has a predefined workflow that is easy to follow and that allows you to capture powerful, accurate, and consistent data (pictures, signatures, invoices, payments...) across your entire fleet!
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Everyone has access to the latest information regardless of where you are, what device you use and when you need it
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Complete customer and job details along with step-by-step instructions to properly document, invoice accurately, and get paid faster!
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Eliminate inefficient and error-prone paper-based activities; all your orders are digitally managed and saved in one secure location
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Jobs are easily created by your team in the office & in the field, your customers (web, customer portal & app), or automatically with recurrent services or APIs
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Multiple dispatching capabilities (drag & drop...) to send the best person (or team) at the best time for every job
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Capture critical information (location, signature, pictures, barcodes, QR code, RFID, parts used...) easily and accurately directly in the field!
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Intuitive (wizard, conditional logic, dependent fields...), paperless & configurable forms to eliminate double date entry, errors, & delays!
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Invoice your customers accurately (correct parts, services & prices) and immediately to get paid faster!
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Recording time and labor is done seamlessly and MobiWork automatically assigns it to the corresponding customer and job
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Capture all expenses (including justification and approval flows) in addition to capturing time, parts, & services performed
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Easy to follow & configurable step-by-step instructions to make sure everyone knows what to do and in which order!
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No connectivity? No problem! MobiWork is still available and all the information captured is automatically pushed when the connectivity is back!
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Monitor real-time statuses as technicians perform their work and immediately push any update to the schedules (e.g. new job, last minute change) to the field!
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Every job is different and MobiWork provides multiple configurable work order types to make sure each job is done, documented, and invoiced properly!
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MobiWork is optimized to go from work order creation to dispatching, execution, invoicing, payment collection, and reporting at the blink of an eye!
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Simple, intuitive, and user-friendly user interface with clear step-by-step indication of what must be done
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Real-time visibility and insight to monitor and improve performance
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In-depth data reporting, visualization, and analysis to measure performance and optimize every aspect of your operations
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Multiple integrations with the most popular software to provide the ultimate end-to-end solution (and please contact us if you don't see your specific software)
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State-of-the-art, secure, and well-documented inbound and outbound APIs to expand your solution with any cloud or on-premises 3rd party applications